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PRIVACY POLICY

Your Privacy is Important to Us. We understand that you entrust us with your private financial information to aid us in your lease/application requests.

In exchange for your trust, you expect and deserve our commitment to treat your information with respect. Under no circumstances will Grubb Properties sell or share any personal information about you to or with any person or organization except: as authorized by you. The Privacy Policy below describes the standards we adhere to in handling information about you and your lease/application request.

This privacy statement discloses the privacy practices of Grubb Properties: www.grubbproperties.com.

Grubb Properties is concerned with the privacy rights of our online customers, and is committed to protecting the information collected about you. We have adopted an Online Privacy Policy that guides and discloses how we collect, store and use the information you provide. You can expect to find the following information in this document:

  • Exactly what personal information may be collected and by what means
  • What personal information is gathered
  • How this information is gathered
  • How this information may be used, including, with whom, if anyone, it might be shared
  • How you can access and, if necessary, change the personal information a company collects and maintains
  • How a company ensures data security, quality, and integrity
  • Where and how to ask questions or file complaints
Collection of Information

Grubb Properties may request and collect information from you on a voluntary basis so that you can: (1) complete lease/application requests; (2) send us Web site feedback; (3) take a web survey; (4) receive special offers. The requested information may include personal information such as your name, e-mail address, phone number, home address. In addition, we may collect demographic information such as your age, gender and interests.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address. We use software tools called cookies to store visitors' preferences and to record session information. We also collect aggregate information on what pages customers access or visit.

Usage of Information

The information you submit to Grubb Properties is used to carry out lease agreement/application requests as well as to improve the content of our Web Site, customize the content and/or layout of our page for each individual visitor and to notify consumers about updates to our Web site. We may also use it to notify customers about advertising or promotional materials, including information about new residences, special offers and information regarding lease applications submitted on-line. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the services we provide you and to better meet your needs.

Opt-In/Accessing/Changing Your Personal Information

Grubb Properties has an opt-in policy, where you choose whether to receive communications about our offerings and services and the products and services of our reputable third party partners. Your personal/financial information is not stored on our site's servers. You may change information you have submitted through the web site by contacting the Property Manager in which the information was originally directed through or by calling the number listed on the web site for that Property.

Safeguarding Your Personal Information

Grubb Properties encrypts messages when transferring and receiving consumer data. When we transfer and receive certain types of sensitive information such as financial information. We redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Changes/Updates to Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. We will also send you an email to let you know of privacy policy changes, and give you information on how to change your personal information and how we use it, if you so choose.

Questions and Complaints

Any questions or complaints about this privacy statement or any use of personal information will be addressed if you contact Grubb Properties’ online email at info@grubbproperties.com, by phone at 704-372-5616, or by writing Grubb Properties, 1530 Elizabeth Avenue, Suite 200, Charlotte, NC 28204.

Please note that this policy applies only to sites maintained by Grubb Properties, and not to web sites maintained by other companies to which we link.